How to Request a Swap

Before Requesting a Swap

Before sending a swap request, make sure you:

• Have a complete profile with photos
• Have created a listing for your property
• Have reviewed the property you're interested in
• Have checked the availability calendar
• Have read the house rules and important information

How to Send a Swap Request

1. Find a Property

Browse available properties using the search feature. When you find a property you're interested in, click on it to view full details.

2. Review the Listing

Before requesting, thoroughly review:

• Property photos and description
• Available dates
• House rules
• Host profile and reviews
• Location and neighborhood information

3. Click "Request Swap"

On the property listing page, click the "Request Swap" button. This will open the swap request form.

4. Fill Out the Request Form

Complete the swap request form with:

• Check-in Date: Your desired check-in date
• Check-out Date: Your desired check-out date
• Number of Guests: How many people will be staying
• Message: A personalized message to the host

5. Write a Compelling Message

Your message is your chance to introduce yourself and explain why you're interested in swapping. Include:

• A friendly greeting
• Brief introduction about yourself
• Why you're interested in their property
• Information about your property (if applicable)
• Any questions you have

Tip: Personalize your message. Generic messages are less likely to be accepted.

6. Submit Your Request

Review your request and click "Send Request". The host will receive a notification and can accept or decline your request.

What Happens Next?

Host Reviews Your Request

The host will review your request and profile. They may:

• Accept your request
• Decline your request
• Message you with questions
• Propose alternative dates

You Receive a Response

You'll receive a notification when the host responds. You can also check the status of your request in your dashboard.

If Accepted

If your request is accepted:

• You'll receive a confirmation notification
• A swap agreement will be created
• You can start communicating with the host
• You can finalize details and plan your swap

Request Best Practices

Be Personal and Friendly

Write a personalized message that shows you've read their listing and are genuinely interested. Mention specific details from their listing.

Be Clear About Dates

Clearly state your desired dates. If you're flexible, mention that in your message.

Highlight Your Property

If you have a listing, briefly mention what makes your property special. This helps hosts see the value of the swap.

Ask Questions

If you have questions about the property or area, ask them in your message. This shows genuine interest and helps you make an informed decision.

Respond Promptly

If the host messages you with questions, respond promptly. Quick communication improves your chances of a successful swap.

Managing Your Requests

You can manage all your swap requests from your dashboard:

• View pending requests
• See accepted requests
• Check declined requests
• Cancel requests if needed
• Message hosts

If Your Request is Declined

Don't be discouraged if your request is declined. Common reasons include:

• Dates are no longer available
• Property doesn't meet the host's preferences
• Host has other commitments

You can always search for other properties and send new requests.

Next Steps

After sending a request:

• Learn about managing swaps
• Understand how agreements work
• Prepare for your swap by reading safety tips

Need Help?

For more information, check out our Swaps & Bookings section or contact support.